Jordan: Project Associate, Field Team (Several Positions)

Position Title : Project Associate, Field Team (Several Positions)

Duty Station : Amman, Jordan

Classification : Professional Staff, Grade P1

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 31 December 2016

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:

1. Internal candidates

2. Qualified applicants from the following NMS countries:

Antigua and Barbuda, Benin, Bahamas, Botswana, Belize, Cabo Verde, Czech

Republic, Djibouti, Micronesia (Federated States of), Gabon, Gambia, Guyana, Iceland, Cambodia, Comoros, Lesotho, Luxembourg, Libya, Montenegro, Marshall Islands, Mongolia, Maldives, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Suriname, El Salvador, Swaziland, Timor-Leste, United Republic of Tanzania, Holy See, Saint Vincent and

the Grenadines, Venezuela (Bolivarian Republic of), Vanuatu, Samoa

Context:

Under the United States Refugee Admissions Program (USRAP), the Resettlement Support Center (RSC) provides critical support and processing services for refugee resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages the RSC for the Middle East and North Africa (MENA). Established in 2007, RSC MENA manages US resettlement activities in Algeria, Egypt, Iraq, Jordan, Morocco, Oman, Saudi Arabia, Syria, Tunisia, the United Arab Emirates, Libya, Kuwait, Bahrain Qatar and Yemen. RSC MENA prepares refugee applications for adjudication by and provides support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information about arriving refugees to resettlement agencies in the US and offers Cultural Orientation (CO) training to refugees departing for the US.

Under the general supervision of the Project Coordinator, Field Team, and the direct supervision of the Project Officer, Field Team, the successful candidate will be based in Amman, Jordan and will be responsible for assisting with USRAP RSC processing activities in Baghdad, Iraq and other processing sites in the region.

Core Functions / Responsibilities:

1. Participate in the processing of refugee files in Iraq and other MENA countries for the United

States Refugee Admissions Programme (USRAP).

1. Take part in processing trips, or “circuit rides” on a temporary duty, or "TDY" basis. Project Associates must be ready, willing and able to travel to and work in temporary field operations primarily in Baghdad, Iraq, but also in other countries, and to pass all security and medical clearances required to work in those locations.

2. While on circuit rides, adhere to all security protocols and procedures and all circuit ride guidelines and procedures.

3. Develop and maintain a comprehensive understanding of all aspects of USRAP refugee file processing following guidelines set forth by the program and adapting knowledge as guidelines are issued or updated.

4. Conduct interviews with refugee applicants in a dignified and professional manner while maintaining the integrity of IOM and adhering to the Code of Conduct. Record refugee statements by writing factual, accurate case histories that capture each applicant's individual persecution story.

5. Accurately record all biographic data and family relationships for all refugee applicants. Verify, translate, scan and photocopy all documents required for each refugee file for the purposes of case preparation and/or employment verification. Complete data entry for cases that are created in the database.

6. As required, provide support to visiting US Citizenship and Immigration Services (USCIS) officers, including preparing and quality-checking refugee case files, providing assistance as interviews are conducted and completing other administrative tasks such as updating files and decisions, communicating issues and results to the Field Team support staff, escorting refugee applicants and rescheduling interviews.

7. As required, provide administrative support to the circuit ride team and management, including but not limited to interpreting for refugee interviews, escorting refugee applicants, preparing, organizing and inventorying refugee case files and assisting with logistical support such as flight bookings, housing arrangements or security clearances.

8. Operate under stressful working and living conditions while maintaining a collegial team environment and productive working relationships with both colleagues and implementing partners.

9. Ensure the data integrity of RSC MENA refugee records in the WRAPS database. Utilize new tools to improve the quality of information entered into and extracted from WRAPS.

10. Maintain and ensure the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert a Project Officer or Manager of RSC MENA of any non-compliance to SOPs or codes of conduct.

11. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution; or

• University degree in the above fields with two years of relevant professional experience.

Experience

• Strong written and verbal communication skills and ability to effectively communicate with a team;

• Excellent computer skills and a high level of proficiency in spreadsheet and database applications, with experience using the World Wide Refugee Admission Processing System (WRAPS) an advantage;

• Experience in USRAP, particularly in RSC casework and USCIS adjudications support activities is preferred;

• Experience serving in hardship locations, particularly in the region, is an advantage;

• Knowledge of USRAP programme implementation and familiarity with IOM's administrative, financial and business rules and practices is desirable.

• Willingness to work in Iraq for extended time periods (up to 12 weeks) the vast majority of the working year;

• This appointment is subject to the successful applicant obtaining a US government security clearance, medical clearance and Security Awareness Induction Training (SAIT) certification.

Languages

Fluency in English and Arabic is required. Working knowledge of Kurdish is an advantage.

Note

This vacancy will be for pooling purposes, and the selected candidates will be processed in groups. Note you may be identified as a suitable candidate ahead of being selected for a position.

Desirable Competencies:

Behavioral

• Accountability – takes responsibility for action and manages constructive criticisms;

• Client Orientation – works effectively well with client and stakeholders;

• Continuous Learning – promotes continuous learning for self and others;

• Communication – listens and communicates clearly, adapting delivery to the audience;

• Creativity and Initiative – actively seeks new ways of improving programmes or services;

• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others;

• Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism - displays mastery of subject matter;

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;

• Technological Awareness - displays awareness of relevant technological solutions;

• Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 31 December 2016 at the latest, referring to this advertisement.

For further information, please refer to:

http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html

In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.

Posting period:

From 20.09.2016 to 31.12.2016

Requisition: VN 2016/195 (P) - Project Associate, Field Team (Several Posts)(P1)-Amman,Jordan

(54845916) Released

Posting: Posting NC54863921 (54863921) Released