Country: Ukraine
Closing date: 30 Jan 2019
Position Title : Project Officer (Communications)
Duty Station : Kiev, Ukraine
Classification : Professional Staff, Grade P2
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 30 January 2019
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:
1. Internal candidates
2. Qualified applicants from the following NMS countries:
Antigua and Barbuda, Bahamas, Cook Islands, Cuba, Cabo Verde, Djibouti, Fiji, Micronesia (Federated States of), Gabon, Grenada, Guyana, Iceland, Kiribati, Comoros, Saint Kitts and Nevis, Lao People's Democratic
Republic, Saint Lucia, Lesotho, Libya, Montenegro, Marshall Islands, Mauritania, Namibia, Nauru, Papua New Guinea, Palau, Paraguay, Solomon Islands, Seychelles, Suriname, Sao Tome and Principe, Eswatini,
Timor-Leste, Tonga, Tuvalu, Holy See, Saint Vincent and the Grenadines, Vanuatu, Samoa
Context:
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to 30,000 or more individuals each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight and guidance to IOM’s global support to all resettlement programs.
Under the United States Refugee Admissions Program (USRAP), the Resettlement Support Center (RSC) provides critical support and processing services for refugee resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages the RSC for Eurasia. RSC Eurasia prepares refugee applications for adjudication by and provides support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information about arriving refugees to resettlement agencies in the US and offers Cultural Orientation (CO) training to refugees departing for the US.
Under the overall supervision of the Chief of Mission and the direct supervision of the Project
Manager, RSC Eurasia, the successful candidate will be responsible for supervising daily
communications activities and will have the following duties and responsibilities:
Core Functions / Responsibilities:
Supervise daily RSC Eurasia communications activities related to case consultation, the information center and/or public affairs, including hiring, providing training, assigning duties and giving feedback on team member performance on a regular basis to ensure high quality work and the accurate completion of communications duties.
Provide technical assistance, guidance and information on changes to workflows and procedures to staff members in accordance with the Worldwide Refugee Processing System (WRAPS), USCIS, PRM Program Announcements and internal Standard Operating Procedures (SOPs).
Act as contact point between RSC communications staff in the assigned area(s) and RSC management. Promote clear and positive communication between various RSC staff handling communications activities by encouraging dialogue between supervisors. In coordination with the Project Manager, RSC Eurasia, collaborate with wider IOM Ukraine and IOM Ukraine counterparts on case issues. Keep management well informed of achievements and challenges.
Use reports to monitor the RSC Eurasia pipeline and work with management to take appropriate action to address relevant processing delays or backlogs related to communications activities. As needed, assist with urgent and sensitive cases at any stage in the pipeline to help ensure they are processed effectively and efficiently.
In coordination with colleagues and under the close supervision of the Project Manager, RSC Eurasia, maintain strong contacts with external partners, including the Refugee Processing Center (RPC) and the United Nations High Commissioner for Refugees (UNHCR) on communications issues as needed.
Gather relevant statistics for the purpose of generating weekly activity and other reports. Report regularly to the Project Coordinator, Deputy Project Manager and Project Manager on relevant activities, problems and solutions related to the communications workflows and pipelines.
Under the supervision of the Project Manager, RSC Eurasia, represent RSC Eurasia at meetings as needed, including with US and UN officials. Prepare reports, briefings, background information, narratives and statistical reporting as necessary and required.
Ensure the data integrity of RSC Eurasia records in the WRAPS database in relation to communications. Identify and utilize new tools to improve the quality of information entered and extracted from WRAPS.
Maintain and promote the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.
Support the overall development of RSC Eurasia by suggesting potential improvements to processing activities.
Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
• Master’s degree in International Relations, Political Science, Business Administration or a related field from an accredited academic institution, with at least two years of relevant professional experience: or
• University degree in the above fields with four years relevant professional experience
Experience
• Strong written and verbal communication skills and ability to effectively communicate with and lead a team;
• Experience communicating with legal representatives is an advantage;
• Knowledge of USRAP program implementation and familiarity with IOM's administrative, financial and business rules and practices is desirable;
• Demonstrated proficiency with the World-Wide Refugee Admission Processing System
(WRAPS); and,
• Excellent computer skills and a high level of proficiency in spreadsheet and database applications.
Languages
Fluency in English is required. Working knowledge of French and/or Spanish is an advantage.
Desirable Competencies:
Values
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies– behavioural indicators level 2
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies– behavioural indicators level 2
• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 30 January 2019 at the latest, referring to this advertisement.
For further information, please refer to:
http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html
In order for an application to be considered valid, IOM only accepts online profiles duly completed.
Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.
Posting period:
From 17.01.2019 to 30.01.2019
Requisition: VN 2019/16 (P) - Project Officer (Communications) (P2) - Kyiv, Ukraine (55793325) Released
Posting: Posting NC55793328 (55793328) Released